PerformLine, the premier provider of compliance monitoring and discovery technologies, announced today that it has been presented with two LEADER Awards for compliance monitoring within the lead generation industry. LeadsCouncil, an independent organization, revealed the winners of their 3rd annual LEADER Awards today. PerformLine was named “Best Compliance Monitoring - Education” for a second year in a row by lead buyers, as well as “Best Compliance Monitoring - Technology” by lead sellers and other technology providers.
The LEADER Awards are the online lead generation industry’s only independent award program designed to acknowledge outstanding lead generation and lead technology companies. The awards were created to recognize the best partners in the lead generation industry as chosen by their peers, partners and clients.
“Receiving two LEADER Awards for ‘Best Compliance Monitoring’ in both Education and Technology is an incredible honor,” stated Alex Baydin, CEO of PerformLine. “Making it even more meaningful is that the recognition comes from our peers and partners, who identify our PerformMatch™ platform as the best compliance monitoring in the industry. This award only reinforces our commitment to providing our clients with the most innovative compliance monitoring and discovery solutions.”
PerformLine, the leading provider of compliance monitoring and discovery technologies, released usage statistics today from its private beta phase of its Call Center Monitoring launch. PerformMatch Call Center Monitoring, the first-of-its-kind service that automatically transcribes a client’s call recordings and evaluates the transcriptions for potential compliance violations, announced that it has evaluated over 30 call centers and monitored over half-a-million call minutes for clients since its private beta launch in September. PerformMatch Call Center Monitoring has notified clients of hundreds of potential compliance violations of federal regulations; potentially saving them over 8,000 man-hours manually reviewing call minutes.
Launching today, PerformMatch Call Center Monitoring 1.0 (CCM 1.0) enhances rule customization, contextual logic and workflow management. Clients can now include or weight banned or required language pertinent to their monitoring efforts. In addition, score and grade results will be further refined by this keyword optimization and by the introduction of conditional logic to account for contextual relevancy. CCM 1.0 also incorporates an additional layer of workflow management functionality that allows users, internally or externally, to send or comment on specific potential violations.
“We are excited to release PerformMatch Call Center Monitoring 1.0 to all those companies looking for a comprehensive solution to monitor their call centers,” stated Alex Baydin, CEO of PerformLine. “Our clients are happy to report that thanks to PerformMatch, long-gone are the days of spot-checking. Our groundbreaking approach of reviewing every call minute further illustrates PerformLine’s commitment to bring best-in-breed compliance monitoring services to our clients.”
PerformLine, the leading independent provider of compliance monitoring and discovery technologies, announced today that it is now taking the award-winning PerformMatch compliance monitoring services beyond the web to a first-of-its-kind innovation that automatically reviews call center interactions for higher education marketers.
Received Series A Funding
Participation WWC Capital Fund, First Round Capital, Stuart Larkins, George Rich, David Willey, Neu Venture Capital
Our technology provides brand advertisers with a way to protect their brand from appearing next to non-approved content. We score traffic sources based on their compliance with an advertiser’s targeting and marketing rules as well as provide screenshots of where their ads are placed. We will soon be launching a real-time pre-emptive feature that will block an advertiser’s ad from being served if the content of the URL does not meet the advertiser’s approval.
PerformLine, the first real-time end-to-end Campaign Verification platform that provides advertisers with full transparency into where and how their ad creative is appearing on otherwise blind ad networks, today announced that it has been chosen by AlwaysOn as one of the OnMedia Top 100 winners. Inclusion in the OnMedia 100 signifies leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players. PerformLine was specially selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value, and media buzz.
Received Venture Round Funding
Participation First Round Capital, Rose Tech Ventures, Dublin Capital Partners, Western Technology Investment